Privacy Policy

Privacy Policy explains how XELEX Academy (“XELEX Academy”, “we”, “our”, or “us”) collects, uses, stores, and protects information when you visit our website, submit an enquiry, register for a course, or communicate with our team. We respect your privacy and aim to handle your personal information responsibly.

Website: https://xelex.in/

If you do not agree with this Privacy Policy, please do not use our website or submit your personal information through our forms.

Privacy Notice for Website Visitors

When you interact with XELEX Academy, we may collect information that you voluntarily provide to us. This may include:

• Full name
• Phone number
• Email address
• Course or training interests
• City or location
• Information provided through enquiry forms
• Information shared during calls, WhatsApp conversations, or other communications

We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and general website usage data.

How We Use Your Information

We use the information collected through our website and communication channels to:

• Respond to course enquiries
• Provide information about our courses and training programs
• Schedule counselling or demo sessions
• Contact you regarding your enquiry
• Improve our website and services
• Understand website usage and visitor behaviour
• Provide customer support
• Send relevant course or promotional information where permitted

We use personal information only for legitimate business purposes and in accordance with applicable requirements.

Digital Marketing Course Enquiries

If you submit an enquiry for a Digital Marketing Course in Hyderabad, SEO training, Google Ads training, Social Media Marketing, AI Digital Marketing, or another XELEX Academy program, we may use the information you provide to contact you about that enquiry.

We may contact you by phone, email, WhatsApp, or other communication methods you provide.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure advertising performance, and provide a better user experience.

Cookies may help us understand which pages visitors view and how they interact with our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

Google Analytics and Google Services

We may use Google Analytics and other Google services to understand website traffic, visitor behaviour, and marketing performance.

Our website may use Google tags to measure conversions and advertising performance. Google may collect information according to its own policies and terms.

For more information about how Google handles information, please review Google’s privacy documentation.

Google Ads and Advertising

XELEX Academy may use Google Ads and other advertising platforms to promote its courses and services.

Advertising technologies may help us measure campaign performance, understand website interactions, and reach people who may be interested in our courses.

Where applicable, third-party advertising providers may use cookies or similar technologies based on their own policies.

If you use Google’s advertising services, you can manage certain advertising preferences through Google’s Ads Settings.

How We Protect Your Information

We take reasonable measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

When We Share Information

XELEX Academy does not sell or rent your personal information to third parties.

We may share information with trusted service providers when necessary to operate our website, communicate with enquiries, manage marketing activities, provide technical services, or comply with legal obligations.

Such third parties may include website hosting providers, analytics providers, advertising platforms, communication services, and technology providers.

We only share information when there is a legitimate reason to do so and where appropriate safeguards apply.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate interests.

The actual retention period may vary depending on the type and purpose of the information.

Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access to information we hold about you, requesting correction of inaccurate information, or requesting deletion where applicable.

You may also ask us to stop sending promotional communications.

To make a privacy-related request, contact us using the details provided below.

Marketing Communications

If you provide your contact information through an enquiry form, you may receive information related to the course or service you requested.

Where applicable, you can request to stop receiving promotional communications at any time.

You can contact XELEX Academy if you no longer wish to receive marketing communications from us.

Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of websites operated by third parties. We recommend reviewing the privacy policies of those websites before providing personal information.

Children’s Privacy

Our website and services are not intentionally designed to collect personal information from children without appropriate consent or legal basis.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or business practices.

When we make changes, we will update the “Last Updated” date shown at the beginning of this page.

We recommend checking this page periodically for the latest information.

Contact Us

If you have questions about this Privacy Policy or how XELEX Academy handles personal information, please contact us.

XELEX Academy – Digital Marketing with AI

Location: Madhapur, Hyderabad, Telangana, India

Phone: +91 9603 49 9603

Website: https://xelex.in/

Email: xelexacademy@gmail.com

If you have a question about your personal information, please mention “Privacy Request” in your communication so we can direct your enquiry appropriately.